The Forest
Essays and field notes on people, systems, software, and the connections that are easy to miss above ground.
Down with the defaults - on the merits of knobs and dials
Defaults are someone's opinion frozen in place. Why handing stakeholders knobs and dials beats another meeting about a button.
Finding real solutions is sketching where they aren't
Building a tool in a vacuum produces more solutions, not fewer problems. A story about a shiny system nobody asked for, and why the answers live in the gaps of the context you sketch first.